Last updated: March 2026
OccultSanctum ("we," "us," "our") operates the platform at myday.occultsanctum.com and associated mobile applications. We are based in Perth, Western Australia, Australia. For any privacy-related inquiries, contact us at occultsanctum@gmail.com.
| Data | Source | Purpose |
|---|---|---|
| Name | Google / Apple sign-in | Account identification, personalisation |
| Email address | Google / Apple sign-in | Account identification, transactional emails, support |
| Profile photo URL | Google sign-in (optional) | Avatar display in the app |
| Google ID / Apple User ID | OAuth providers | Unique account linking |
| Data | Purpose | Required? |
|---|---|---|
| Date of birth | Astrological chart calculation, numerology | Required for most services |
| Time of birth (with seconds) | Precise chart calculation, BTR | Optional but recommended |
| Place of birth (coordinates, timezone) | Astrological chart calculation | Optional but recommended |
| Full name | Numerology calculations | Required for numerology services |
| Data | Purpose | Retention |
|---|---|---|
| Chat conversations with AI oracles | Service delivery, context continuity | Stored until you delete or request deletion |
| Generated charts and reports | Your reference, chart comparison | Stored until you delete or request deletion |
| BTR results and saved charts | Birth time analysis reference | Stored until you delete or request deletion |
| Palm images (palmistry) | AI-powered palm reading | Processed temporarily; not permanently stored |
| Credit balance and transaction history | Billing, audit, dispute resolution | Retained for legal/accounting requirements |
| Widget preferences, profile settings | Dashboard personalisation | Stored with your account |
When you access the Platform, we may automatically collect:
Some data you provide may be considered sensitive or special category data under certain privacy laws. This includes:
By using the Platform and voluntarily providing this information, you give explicit consent to its processing for the stated purposes. You may withdraw this consent at any time by ceasing to use the Platform and requesting deletion of your data.
We use your personal information exclusively for the following purposes:
We do not use your data for:
We share limited data with the following third-party service providers, solely for the purposes stated:
| Service | Provider | Data Shared | Purpose |
|---|---|---|---|
| Authentication | Google, Apple | OAuth tokens | Account sign-in |
| AI Processing | Anthropic, Google | Chat messages, chart context sent as API prompts | Generating AI responses |
| Payments | Stripe, Razorpay, Apple, Google | Payment details (handled by processor) | Credit purchases |
| Geocoding | Google Maps / Places | Place search queries | Birth place coordinates |
| Resend | Email address, transactional content | Sending receipts, notifications | |
| Hosting | Render | All Platform data (hosted infrastructure) | Running the Platform |
| Vector Search | Pinecone | Anonymised knowledge base embeddings | RAG for AI oracle responses |
Each third-party provider operates under their own privacy policy. We encourage you to review their policies. We do not control how these providers handle data once transmitted to them.
When you interact with our AI oracle chatbots, your messages and relevant chart/numerology context are sent to Anthropic (Claude) or Google (Gemini) via their APIs for processing. These providers:
We recommend reviewing Anthropic's Privacy Policy and Google's Privacy Policy for details.
Your data is stored on servers managed by Render, Inc. Infrastructure is hosted in data centres that maintain industry-standard physical and digital security measures.
We implement the following security measures to protect your data:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users by email within 72 hours of becoming aware of the breach and, where required, notify the relevant data protection authority.
Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law (e.g., payment records for tax compliance).
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at occultsanctum@gmail.com. We will respond within 30 days.
We comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). Where there is any inconsistency between these policies and the APPs, the APPs prevail. Australian residents can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if they believe their privacy has been breached.
If you are accessing the Platform from outside Australia, your data will be transferred to and processed in Australia (or wherever our hosting provider maintains servers). By using the Platform, you consent to this transfer. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.
For users in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws: your data is transferred on the basis of your explicit consent provided at sign-up. You may withdraw this consent at any time by ceasing use and requesting account deletion.
For users in India: we comply with applicable provisions of the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA) to the extent applicable. Your data is processed with your consent and you have the right to withdraw consent and request deletion.
The Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it promptly. Users aged 13–17 may only use the Platform under parental supervision. If you believe a child under 13 has provided us with personal data, please contact us immediately.
We use only essential session cookies to maintain your authenticated session. These cookies are strictly necessary for the Platform to function and cannot be opted out of while using the service.
We do not use:
If you opt in to push notifications, we may send you daily astrological insights or service updates. You can disable push notifications at any time through your device settings or browser permissions. We do not use push notification tokens for tracking or profiling purposes.
We send the following types of email communications:
We do not send marketing or promotional emails. You may unsubscribe from non-essential emails at any time using the unsubscribe link provided in each email or by visiting your account settings.
Emails are sent through Resend, a third-party email delivery service. We track delivery status (delivered, bounced, opened) for reliability purposes. Hard bounces result in automatic unsubscription to maintain list hygiene.
You may request deletion of your account and all associated personal data at any time by contacting occultsanctum@gmail.com. Upon receiving your request:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will post the updated policy on this page with the revised "Last updated" date. For material changes, we will make reasonable efforts to notify you via email or a prominent notice on the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, contact us at:
OccultSanctum — Privacy Enquiries
Email: occultsanctum@gmail.com
Website: myday.occultsanctum.com
Location: Perth, Western Australia, Australia
For complaints that are not resolved to your satisfaction, Australian residents may contact the OAIC at www.oaic.gov.au/privacy/privacy-complaints.