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Frequently Asked Questions
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Getting Started
What is OccultSanctum? ▾
OccultSanctum is a platform for Vedic astrology, KP numerology, and predictive tools. It combines traditional methods — Krishnamurti Paddhati, Vedic numerology, palmistry, and face reading — with AI-powered oracles to deliver personalised insights and predictions.
How do I sign in? ▾
You can sign in using your Google account or Apple ID. There are no passwords to remember — just click "Continue with Google" or "Continue with Apple" on the sign-in page. Your account is created automatically on first sign-in.
Is OccultSanctum free to use? ▾
Several tools are available at no cost, including Vedic Numerology, BTR Wizard, Vedic Cards, and Numerology Compatibility. The AI oracle consultations (WAQT, karmicAnk, Hasta, Sutra, The Vedic Oracle) use credits which can be purchased through the platform.
What devices and browsers are supported? ▾
OccultSanctum works on any modern browser — Chrome, Safari, Firefox, Edge — on desktop, tablet, and mobile. Native iOS and Android apps are currently in development and coming soon.
AI Oracles
What are the AI Oracles? ▾
The AI Oracles are specialised assistants that combine traditional Vedic knowledge with AI to deliver personalised readings. Each oracle has a different focus: The Vedic Oracle handles general life questions, WAQT provides KP astrology-based timing predictions, karmicAnk focuses on numerology, Hasta reads palms, and Sutra reads faces.
What does each oracle need from me? ▾
It depends on the oracle. The Vedic Oracle — just your question. WAQT — your birth chart (created via BTR Wizard). karmicAnk — your date of birth. Hasta — a clear photo of your palm. Sutra — a clear photo of your face.
Are the readings saved? ▾
Yes, every conversation with an AI oracle is saved to your Chat History. You can review, continue, or share past readings anytime from your dashboard.
Tools
What is the BTR Wizard? ▾
BTR stands for Birth Time Rectification. Many people don't know their exact birth time, which affects the accuracy of astrological charts. The BTR Wizard lets you enter known life events (marriage, job changes, etc.) as anchors and then sweeps across candidate birth times to find the one that best matches your life history using KP sub-lord analysis.
What can I do with Vedic Numerology? ▾
The Vedic Numerology studio computes your core numbers (Basic, Destiny, Compound), builds your Lo Shu natal grid, detects yogas (special number combinations), analyses planes (mental, emotional, practical), shows your Mahadasha timeline (45-year cycles), and lets you explore year-by-year predictions with Antardasha and Pratyantar breakdowns.
How do Vedic Cards work? ▾
Vedic Cards is a card-reading system where three planet cards are drawn (Past, Present, Future) along with house cards and a timing Rashi card. The system analyses the spread for planet-house combinations, element balance, and timing indicators. You can optionally get an AI-powered interpretation of your spread.
Account & Data
How do I update my birth details? ▾
Go to your Profile page (click your name in the top-right corner of the dashboard). You can add or update your date of birth, time of birth, and birth place there. These details are used for the daily numerology widget, dasha tracking, and personalised readings.
What data does OccultSanctum store? ▾
We store your account information (name, email from your Google/Apple sign-in), birth details you provide, saved charts, oracle conversations, and reports. We do not sell your data to third parties. See our Privacy Policy for full details.
How do I delete my account? ▾
To request account deletion, please contact us using the form below or email occultsanctum@gmail.com with the subject "Account Deletion Request" and the email address associated with your account. We will process your request and delete all associated data.
Payments & Credits
How do credits work? ▾
Credits are the currency used for AI oracle consultations. When you consult an oracle, credits are deducted from your balance. Credits work across all oracles and services — one unified balance for everything. You can purchase additional credits from the dashboard.
What payment methods are accepted? ▾
We accept major credit and debit cards via Stripe (for international payments) and Razorpay (for Indian payments). In-app purchases will also be available once the iOS and Android apps launch.
Can I get a refund? ▾
If you experience a technical issue where a credit was deducted but you didn't receive a reading (e.g., the AI returned an error), the credit is automatically refunded to your account. For other refund requests, please contact us using the form below and we'll review your case.
Mobile Apps
Is there a mobile app? ▾
Native iOS and Android apps are currently in development. In the meantime, OccultSanctum works great in your mobile browser — just visit myday.occultsanctum.com on your phone.
Will my account carry over to the app? ▾
Yes. Your account, credits, saved charts, reports, and chat history will all be accessible from the mobile app using the same Google or Apple sign-in.
Contact Us
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